Welcome to P.R.I.D.E, the quarterly newsletter brought to
you by LPR Mortgage Services

This Month > A Word From Lloyd Platinum Mortgage Club P.R.I.DE. And What It Stands For Happy Birthday LPR Clients' Comments

A Word from Lloyd

Hello everyone and a warm welcome to the first issue of P.R.I.D.E, the quarterly newsletter from LPR Mortgage Services.

It's been an amazing nine months since LPR was born, and I want to start by saying a huge thank you to all the clients out there that have given us their support and trust, by allowing us to help with their mortgage arrangements.

You really are the most important people in our business, and this newsletter is first and foremost for you.

Mortgages tend not to be the most thrilling of subjects, so I hope we have created a forum with a sense of humour and a bit of fun, that stimulates and educates at the same time.

I would welcome any comments on what you think about the website at www.lprmortgages.co.uk as a whole, and also on the content of the newsletter. Drop me an e-mail on info@lprmortgages.co.uk

Put the kettle on, get out your hobnobs and enjoy!

Lloyd

 

P.R.I.D.E - And What It Stands For

This newsletter takes its name from the central qualities that a client not only deserves from his or her mortgage advisor, but should infact demand. They are as follows:

Professionalism

The clients of LPR are secure in the knowledge that their mortgage arrangements are being looked after by the most competent, reliable and efficient advisor in the business.

Reputation

Our success as a company is made possible by having established a first class reputation with our clients. Having spent fifteen years within the financial industry, we know just how precious an excellent reputation is.

Integrity

Nothing matters more to us than having the utmost respect for our clients. We believe that by respecting their needs and their opinions, they in turn will respect the advice and recommendations that we provide. Trust is a two-way thing, and LPR Mortgage Services earns the trust of its clients by being absolutely honest and loyal to them.

Dynamic

For those that have met me, you will know that I have a passion for this job. It is more than just mortgage advice; it’s about being able to make a difference in people’s lives. The clients of LPR can expect a service that does not just sit back and wait, but rather one that gets up and gets things done.

Expectations

LPR Mortgage Services is not interested in achieving standards; it is energised about setting them. We believe that if you simply meet clients’ expectations, then all you have done is your job. We are here to smash through those expectations and set the standards of mortgage advice that all other advisors should be measured against.

That is what P.R.I.D.E stands for, and that is what LPR Mortgage Services aims to deliver 100% of the time.

 

Clients' Comments

Now, you would expect me to tell you how wonderful LPR Mortgage Services is, so in each issue of P.R.I.D.E we will be highlighting a few of the testimonials that our clients have given.

I want to say a big thank you to all clients who take the time to write letters and cards and send e-mails to us. It is through your comments and thoughts that we can continue to provide you with the service that you deserve.

Mr & Mrs Mark Ferguson - Testimonial for LPR Mortgage Services

Mark and I were recommended to Lloyd by a colleague at Mark's place of work and the letting agents acting for our landlord, who was in the process of selling the house we were renting off him. After seeing several banks and mortgage advisors and ending up still no clearer on what type of mortgage was best for us, we decided to make an appointment with Lloyd. We met with Lloyd to discuss our options and found him to be clear, concise and honest. After our first meeting we knew exactly where we stood as he explained everything clearly, and we were able to make an offer for the house we were renting the next day. We met with Lloyd a further two times and he took the time to ensure that we both understood each stage of the mortgage application process. We both feel confident that Lloyd worked in our best interests by taking the time to understand what our financial position was and what we were prepared to do. We also feel that Lloyd will continue to look after our interests in the future as well. We have absolutely no hesitation in recommending Lloyd to anyone else who needs advice about their mortgage, whether they are looking to re-mortgage or are first time buyers like ourselves.

Marie-Louse and Mark Ferguson

 

Platinum Mortgage Club

The Platinum Mortgage Club was launched at the end of last year in December 2005, as a way of recognising those clients who had made a real effort towards recommending our services to friends, family and work colleagues. There is no better way of doing business than via personal recommendations, and I am so grateful to each and every individual who has taken the time to take our details and Pass It On.

Pass It On is the catchphrase of the club. Pretty simple really. LPR Mortgage Services wants its clients to pass on our details to all those that they feel would benefit from talking to us. When five or more have been recommended to us, then doors to the Platinum Mortgage Club are opened. The terms and conditions are on the website, www.lprmortgages.co.uk.

So, I want to send a particular shout out to the following clients who are a sniff away from obtaining membership into the most exclusive club in town

Mr Martin Gallichan and Miss Joanne Flaig

These clients have referred three others so far to LPR Mortgage Services, and are only two away from reaching membership. Thank you guys, I really appreciate it.

Mr Dan Ward

I met Dan earlier this year at a business breakfast, and since then he has recommended that three of his clients come and talk to me. Only a couple more to refer and Dan will be entering the Platinum Mortgage Club.

So, who do you know that is looking to buy or sell a house?
Who do you know that has a mortgage, but needs to review it?
Who do you know looking to raise some capital?
Grab our details and Pass It On. Good luck everyone.

 

Happy Birthday LPR!

LPR Mortgage Services will be one year old on April 1st 2006.

As a thank you to all our clients and those business colleagues that have supported us over the last twelve months, we will be having a birthday party at a date and venue to be announced. So ladies, get your posh frock out of the wardrobe. Fellas, nip down the high street and hire that dinner jacket. It should be a great night. Look out for your invitations soon.